Please observe our policy as follows:
- Items must be received in their original condition - unworn, unwashed, tags still attached.
- Sale items & custom made orders are not accepted for return.
- Due to hygiene concerns the accessories (earrings, face masks etc) cannot be returned unless faulty.
How To return an item
2. Please wait for our email approval confirming your return with the RMA return number (*).
3. Write down RMA# on your order invoice and place the invoice inside the parcel. Post it back to us at:
71 AUBURN RD
We can generate a return label for you to send your item(s) back to us at a flat rate of $8.95. This amount will be deducted from your returns amount when your return is processed. Please contact us via firstname.lastname@example.org to get a return label.
All returns using this method will be sent back to us via standard Australia Post.