Asriel Gown by Jadore - Made to Order

$439 AUD

or make 4 interest-free payments of $109.75 AUD fortnightly with More info

Size:
Select Colour:

Please Note: This dress is made to order
Estimated waiting time: 5-8 weeks(if you need urgently please contact us )

A gorgeous full-length gown by Jadore. An off shoulder style featuring a sweetheart neckline, structured bodice and fit and flare mermaid style skirt.

Available in Maroon, Floss and Teal.

  • 100% Polyester
  • Fully lined
  • Built-in bust cups
  • Frilled sleeves
  • Central back zip
  • Off shoulder

Size & Fit 

  • Model is wearing a size AU8 / S and she is 174cm tall

SKU: JX2040

We value all our customers and want you to be happy with your purchase. If for any reason you are not happy with your items,  all full priced items can be returns for an online store credit including purchases made with Afterpay.

Please observe our policy as follows:

  • Items can be returned within 21 days from the date of purchase for Australian orders, 30 days for international orders
  • Items must be received in their original condition - unworn, unwashed, tags still attached.
  • Items must not smell of perfume/deodorant or makeup stains, please take good care when trying on your items.
  • Sale items & custom made orders are not accepted for return
  • Items that do not meet these criteria or are non-returnable will be rejected and  sent back to the customer at  customer’s own expense.

How To return an item

1. Log in our Returns Centre with your order number and email address stating your reason for return.
2. Please wait for our email approval confirming your return with the RMA return number (*).
3. Write down RMA# on your order invoice and place the invoice inside the parcel. Post it back to us at:
FIRST DESIGN
71 AUBURN RD
AUBURN, NSW 2144
AUSTRALIA
4. Hold on your return tracking number so you can keep an eye on your parcel as we are not responsible for missing returns. You will receive an email as soon as we receive your items & when your store credit is issued. 

    *Please note: (for AU customers only)
    We can generate a return label for you to send your item(s) back to us at a flat rate of $8.95. This amount will be deducted from your returns amount when your return is processed. Please contact us via info@firstdesign.com.au to get a return label.

    All returns using this method will be sent back to us via standard Australia Post.

    Extra Information

    Unfortunately, we don’t do exchanges at this stage.

    If you ordered a size that does not fit, we will issue you a store credit within 2 working days after receiving and inspecting your return. Should the item still be available in your required size, you can purchase it with your store credit. Regrettably, we cannot hold items for exchange while we wait for your item to be returned.

    Need it urgently? please contact us at info@firstdesign.com.au, we will provide you with the best possible option. 

    Please note that if you are using your credit voucher, shipping fee will be applied. This does not qualify for our free shipping.

    Unfortunately, we don't offer refunds for change of mind or incorrect choice of sizes and colours. Refunds will only be offered if the item has a manufacturing fault and cannot be replaced or mended.

    Please note below reasons are NOT considered defects:

      • Colour variation from product photos
      • Slight design variation from product photos
      • Minor imperfections, e.g. loose threads, crease marks, and etc.
      • Self-inflicted damage to the product e.g self-inflicted cut, fabric tear while trying on etc
      • Customer's subjective opinions on product quality and preference.
      • Quality not up to expectation
      • Item does not fit and we have sold out in your preferred size.
      • Do not like the item

    We abide closely by the Australian Fair Trading, please see link below https://www.business.gov.au/info/run/fair-trading/warranties-and-refunds

    We take great pride in the quality of our products; therefore all items are thoroughly inspected before leaving our warehouse. However, in the unlikely event that you have received an item which has a manufacturing fault or is incorrect to the one you have purchased, please contact us immediately at info@firstdesign.com.au.

    Please provide photos detailing the faults, the order number, and the faulty/incorrect item. Refund, replace, repair or exchange goods in the case of a manufacturing fault.

    We do our best to display the true colour of our garments online, however colours may vary slightly depending on your computer monitor/device. We do not consider this a fault if the colour is slightly different.

    Please note that if fault is only realised after being worn, refunds will not be given .

    We process all returns within 3 business days of receiving your items. We will send you an email with the details of your processed return and Store credit as soon as it is ready. If you do not receive a Store credit within this period, please check your junk mail or email us info@firstdesign.com.au
    • Store credit cannot be transferred to another person or account
    • Purchases made with store credit is not eligible for free shipping
    • Store credit cannot be used in conjunction with any other promo code
    • Store credit never expires .
    Please note: If you paid for shipping at the time of your original order, you will not be credited the cost of shipping.Your store credit will have shipping costs deducted from the full amount.

    We are not responsible for any lost or damaged returns/packages during transit.

    Shipping & Delivery Information

    We use Australia Post Express for all Australian orders that next business day delivery within the express post network (Australian capital cities and major metro areas). For Regional areas outside the express post network, please allow 2-3 days for deliveryGoods will be delivered on business days. No deliveries will be made on weekends or public holidays.
    Location Cost Estimated Delivery Time
     Aus Express Free - order over $70
    $9.95 - order under $70

    Next Day ( Metro Areas)

    2 -3 Bussiness Days (Regionals area)

    NZ Express Free - order over $100
    $15 - order under $100
    2 - 5 Business Days
    USA & Canada Free - order over $200
    $29 - order under $200
    3 - 10 Business Days
    Everywhere Else Free - order over $200
    $29 - order under $200
    3 - 14 Business Days

    *These are only estimates. Depending on your location, it may take longer
    For more information, please contact your local Post Office. 

    *Please note that orders placed during sale periods may take an extra time  to process.

    (We send from Auburn 2144, NSW)

    Taxes and Duties on International Orders:

    All prices on First Design are in Australian dollars. For international customers, the prices quoted DO NOT include your local sales taxes or import duties, Please contact your local customs office for further information. You may need to pay customs or import duties for your order, once it reaches your destination country. please note that customs fees and any taxes associated with your purchase are the responsibility of the customer. 

    As per the Australian Export Regulation, businesses are required to declare the exact value of all items and identify the order as dutiable.

    Any customs and duties taxes which may be incurred are not the responsibility of First Design as these charges are out of our control and we have no way of predicting what they may be. Customs policies vary widely from country to country.

    Incorrect addresses 

    Customers are responsible for entering the correct shipping address, we are encouraged to check them prior to submitting an order. We only post items to given addresses, Once a package has been shipped we cannot redirect it. First Design is not responsible for, nor able to refund or replace orders.

    Return to sender 

    If your package is marked as undeliverable or return to sender, a reshipping fee will be required


    Please Note: By placing an order at First Design, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to Us. This also applies to any shipments that are refused by you at delivery,First Design will not be responsible for lost or stolen parcels or parcels delayed in transit.

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