Shipping Information

POSTAGE & DELIVERY

Goods will be delivered on business days. No deliveries will be made on weekends or public holidays.

Location	Cost	Estimated Delivery Time
Aus Express	Free - order over $65 $9.95 - order under $65	Next Day (Sydney Metro)
NZ Express	Free - order over $100 $9.95 - order under $100	2 - 4 Business Days
USA & Canada	Free - order over $150 $29 - order under $150	3 - 10 Business Days
Everywhere Else	Free - order over $150 $29 - order under $150	3 - 14 Business Days

*These are only estimates. Depending on your location, it may take longer

For more information, please contact your local Customer Office.

*Please note that orders placed during sale periods may take an extra 2 business days to process.

(We send from Auburn 2144, NSW)

Taxes and Duties on International Orders:

As per the Australian Export Regulation, businesses are required to declare the exact value of all items and identify the order as dutiable.

In addition, it is prohibited by law to identify an order as gift for export purposes. You may need to pay customs or import duties for your order, once it reaches your destination country.

Any customs and duties taxes which may be incurred are not the responsibility of First Design as these charges are out of our control and we have no way of predicting what they may be. Customs policies vary widely from country to country.