Afterpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in four equal payments made every 2 weeks without any interest.

Just shop on firstdesign.com.au and check out as normal. At checkout, choose the Afterpay payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account. Then complete your order – easy!

Afterpay can only be used on purchases made on the firstdesign.com.au website.

Afterpay is only available to customers with an AUD billing address. Customers with international billing addresses will not be able to create an Afterpay. account

Afterpay customers have to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly. You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

A $10 late payment free will be charged if funds are not available at the time the automatic payment is due. An additional $7 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. Please see Afterpay Terms here.

Afterpay orders are delivered within our standard shipping timeframes like any order from firstdesign.com.au Visit our Shipping page for more information.

Yes, there is currently a maximum order value of $1k however this may differ from customer to customer depending on their capacity to repay. Please see more information about this here.

Yes, you may also use a firstdesign.com.au gift card or promotional code with Afterpay to pay for your purchase.

Afterpay is not available on purchases of gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

Afterpay returns follow our standard return process. Use our online returns portal to print a firstdesign.com.au returns label. Please note, refunds for Afterpay will be refunded from firstdesign.com.au to Afterpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Afterpay online account. Have more questions about Afterpay returns? Go to afterpay.com

Visit the Afterpay website here for a comprehensive list of FAQs here and check out Afterpay’s Privacy Policy found here. *Your payment schedule will be provided to you. If you fail to make a payment on time, you will be charged a late fee of $10 with an additional $7 fee added after 7 days if payment is still unpaid.